Client Support

If you’re an existing client of Brandy’s and you need some help getting information on your project, this is the place to be.

Your Satisfaction Is My Goal

You can’t help your audience unless they know about you and have read your book. I chose to work with you because I believe that the project we are working on together has the power to change people’s lives for the better. I am committed to helping you achieve results not just so that you can make money, but more importantly so that you can make a difference.

To Check on the Status

Once you have signed the agreement to begin your project, we will create a project page for you. You will receive an email notifying you of your project page and the password to review it. The project page will be password protected so that only you and anyone you authorize to view it can. It will detail what the stages for completion are, what work needs to be done in order to consider that the work is completed, and will give you opportunities to leave feedback on what you see.

Leave a Review

As we are with the status updates, we are working on creating a system where you can leave feedback and reviews about your experience in working with Brandy. We definitely want to know not only what we did well, but where we can improve. Until that system is in place, please feel free to use our email address to give us the information we need and we will happily post it on our review page. Please place [REVIEW] and the title of your project in the subject line.

When Your Project Is Complete

Our support doesn’t stop because your book has been finished. We want your book to be wildly success and will happily support you in any way we can. If you would like to request to be added to our blog calendar for a guest blog interview or post, you just need to let us know when you would like the post to be made and whether you will need to schedule time for an interview. If you would like us to promote your book via Twitter and Facebook, all you need to do is let us know when your book is coming out and send us a link to the book. We’ll prepare a series of tweets and posts that will expose our followers to the amazing work you’ve done. Please send me an email with the subject line [PROMOTION SUPPORT] and the title of your work.

To Start a New Project

If you’re happy with the product we’ve created together and you’re interested in starting a new project, just send me an email or call me. I’ll be happy to schedule time to talk with you about it and to help you think through the big picture of how we can begin to notify people of your work in progress. Please place the words [NEW PROJECT] in the subject line along with the working title you are thinking of using.

Other Needs

If you would like something that I haven’t covered, just send an email or call me. Use the subject line [OTHER SUPPORT] along with your project title.